Bidders FAQ
NexBid Online Auctions Grand Falls, NB

To bid in any NexBid auction, you’ll need to:

1. Visit our Current Auctions page
2. Click on any auction to view the catalog
3. Hit "Register to Bid" and follow the steps to create your free account
4. Once registered, you can place bids immediately
5. A valid credit card is required for verification purposes.

Yes! Bidding is completely free. You only pay if you win an item.

Once you’re registered:

1. Browse the auction catalog
2. Choose an item and enter your bid
3. You can place a one-time bid or a maximum bid (the system will automatically increase your bid only when necessary to maintain your winning status)

All bids start at $4, and the item sells to the highest bidder once the auction closes.

A max bid is the highest amount you're willing to pay for an item. The system will bid for you incrementally, only increasing when someone else places a competing bid up to your set maximum.

In most cases all items will start at only $4.00 with no reserve prices and they sell to the highest bidder, every time. However, some higher end luxury items or when we have special auction event you may see some lots with a reserve price.

A 15% buyer’s premium is added to your winning bid total.
This helps cover processing, listing, and platform fees.

Example:
You win an item for $20
→ You pay $23.00 ($20 + 15% buyer’s premium)

We accept credit/debit card payment online through the auction platform and in person at pickup using:

• Cash
• Credit or debit
• E-Transfer (details included on your invoice)

All winning items must be paid in full before they are released.

Pickups are at our local location:

46 Evangeline St, Grand Falls, NB

Pickup times:
Within 2 days after the auction closes.
Hours are typically posted in each auction’s description.

If you can’t make it during the pickup window, please contact us in advance.

Yes, just make sure they have a copy of your invoice, an ID and your approval to pick up your items.

Yes, we offer shipping on most items, which will be clearly marked as “Shipping Available.” While we take great care in securely packaging glass items, please note that Canada Post does not insure them. Although we've successfully shipped hundreds of fragile items, damage can occasionally occur. Shipping glass is at your own risk, and we cannot offer refunds, exchanges, or credits for breakage during transit. 

NOTE: Currently, we are only shipping within Canada via Canada Post due to imposed tariffs faced by our US customers. If you reside in the US and still wish to place bids and have your won items shipped to you regardless of tariffs, please contact us before bidding.

If picking up your won items in person, you must do so within 2 days of auction close unless prior arrangements have been made. If you do not pick up your items or fail to make arrangements, your items will become the property of NexBid to dispose of, or place in auction.You may also be banned from future auctions

Please ensure that you’re available during the scheduled pickup times or communicate with us if an issue arises.

Yes. All items are sold as-is, where-is, with no warranties or returns. We do our best to provide accurate descriptions and photos.

We encourage you to read listings carefully and ask questions before bidding.

Call us at 506-479-8379
Email or message us via our Contact Page
Or visit us at 46 Evangeline St, Grand Falls, NB